The two most risky transactions businesses undertake are acquisition and outsourcing deals. Common issues include

• Developing an acquisition or outsourcing implementation plan with understood risks
• Quantifying benefits and allocating delivery accountability
• Developing actions to control risk or mitigate potential impacts
• Selecting companies to avoid poisonous cultural clashes
• Taking action to deliver deal benefits at pace before opportunity is lost
• Defining services - what is needed, quantum and service levels